HGV Workshop Administrator

HGV Workshop Administrator Location: Widnes Contract: Permanent, Full-Time Position Shift: Monday – Friday, 8:30am – 5:00pm Salary: £33,000 per annum No Weekend Working We are looking for an organised and proactive HGV Workshop Administrator to join a team based in Widnes on a permanent basis. The successful candidate will provide essential administrative support to the workshop, ensuring paperwork, customer communication and day-to-day administration are handled accurately and efficiently. Key Responsibilities * Processing employee timesheets accurately and within required deadlines * Processing workshop job cards and ensuring all information is recorded correctly * Raising purchase order (PO) numbers * Obtaining customer order numbers and ensuring they are recorded against the relevant work * Dealing with inspection and compliance paperwork * Ensuring all workshop documentation is accurately recorded, maintained and filed * Greeting customers and providing a professional and friendly first point of contact * Dealing with customer queries by phone, email and in person * Providing customers with updates on vehicle repairs and workshop progress * Preparing and providing repair and service costs to customers * Liaising with workshop staff, customers and suppliers to ensure work is processed efficiently * Supporting the smooth day-to-day running of the workshop administration function About You We are looking for someone who is: * Highly organised with excellent attention to detail * Confident dealing with customers and colleagues * Able to manage multiple tasks and prioritise effectively * Comfortable working in a busy workshop environment * Confident with administration, paperwork and computer systems * Professional, approachable and reliable * Able to communicate clearly both verbally and in writing * Experienced in a workshop, transport, HGV, fleet or automotive environment would be advantageous, but relevant administrative experience will also be considered What We Offer * £33,000 per annum * Permanent, full-time position * Monday – Friday, 8:30am – 5:00pm * No weekend working * 22 days annual holiday, plus bank holidays * 1 additional day's leave on your birthday * Retail discounts * Training and development opportunities * A varied and important role within a busy HGV workshop * The opportunity to become an integral part of the workshop team If you are looking for a stable Monday-to-Friday role where you can develop your career within the HGV and transport industry, we would love to hear from you. #workshopadmin #fleet #widnes #hgv #trucks #administrator