Sales Support Executive
Sales Support Executive
Employee type
Permanent
Salary
Competitive
Category
Sales
Job Description
We are delighted to be working alongside a leading company based on the outskirts of Colchester who are looking for a Sales Support Executive. You will be responsible for following up quotations and converting these to orders.
Key Duties:
* Negotiate pricing within agreed guidelines and seek approval where required.
* Respond promptly to customer pricing and product enquiries.
* Work closely with Internal and External Sales teams to develop and convert opportunities.
* Maintain accurate CRM records and ensure quote follow-ups are completed on time.
* Manage customer sample requests and follow up as required.
* Identify additional sales opportunities and communicate these to the wider team.
* Support proactive sales campaigns and business development activities.
* Provide general administrative support, including managing enquiries, updating databases and maintaining project records.
* Assist the External Sales team with day-to-day requirements and customer support.
* Attend customer and site visits where required to support specifications and secure orders.
* Liaise with Supply Chain regarding stock availability and lead times.
* Respond to customers' day-to-day requirements and ensure queries are dealt with promptly.
Previous Skills & Experience:
* Driven and motivated to secure new business and close sales.
* Committed to delivering an excellent customer experience.
* Strong CRM management skills with a focus on timely follow-ups.
* Confident IT skills with experience in reporting, analysis, project tracking and CRM systems.
* Excellent attention to detail and accuracy