Operations Manager

Job description: Operations Manager – Warehouse Salary: £50,000 per annum Shift: 2:00pm – 10:00pm / Monday to Friday Location: BD12 Oakenshaw The Opportunity We are looking for an experienced and driven Operations Manager to take overall responsibility for the leadership and performance of a busy, fast-paced warehouse operation processing up to 70,000 parcels per day. This is a highly operational, manual and fast-moving environment where pace, accuracy, people leadership and problem-solving are critical to success. You will have direct reports consisting of Shift Managers and will take responsibility for overall shift leadership, performance and reporting. Key Responsibilities * Provide overall leadership and direction across the shift. * Manage and support Shift Managers as direct reports. * Take ownership of shift performance, productivity, quality and operational standards. * Identify, investigate and resolve complex operational problems across the site. * Monitor performance throughout the shift and take action when issues arise. * Lead and develop a large operational workforce in a demanding, high-volume environment. * Ensure teams are working safely, efficiently and in line with company procedures. * Drive continuous improvement across processes and productivity. * Maintain clear and accurate shift reporting. * Communicate operational performance, issues and actions to senior management. * Work closely with other departments and shifts to ensure a consistent site-wide operation. About You We are looking for someone who thrives in a high-volume, fast-paced warehouse environment and is comfortable making decisions under pressure. You will ideally have: * Proven experience in an Operations Manager or senior warehouse management role. * Experience managing Shift Managers or other management-level direct reports. * A background in logistics, parcels, distribution, fulfilment or high-volume warehouse operations. * Experience managing large teams within a manual operational environment. * Strong problem-solving and decision-making skills. * Excellent communication and leadership skills. * Experience working with productivity, performance and operational KPIs. * The resilience and energy required to operate effectively in a demanding environment. What We Offer * £50,000 salary * 2:00pm – 10:00pm shift * Senior operational leadership responsibility * The opportunity to manage an operation processing up to 70,000 parcels per day * A fast-paced environment where your decisions have a direct impact on site performance * Opportunity to develop and progress within a growing operation Ready for the Challenge? INDFMCG